Operations Manager, Clearvision Lighting
Victor is our Operations manager and is a management professional with an MSc in business and management from the University of Portsmouth. His role involves planning and overseeing all purchasing, production and delivery processes based on resource availability, cost, time and risk assessment. In a nutshell, Victor follows the orders from placement to delivery and beyond, making sure that the process runs as smoothly as possible at every stage of the way. On a daily basis, he liaises between our internal teams (sales, design, production) and external partners (suppliers and carriers), to ensure that once the product design has been agreed upon, all necessary components are procured promptly and the order is fulfilled and delivered in a timely manner and to the customer’s satisfaction. After delivery, he oversees the swift resolution of any after sales issues, should any arise.